How we can help you?
Trutech Information Technologies L.L.C is a top-notch service provider offering a wide array of IT services to businesses and home users with an aim to assist them in carrying out their operations in an easy and cost-effective manner. Our operations are focused at increasing the uptime of your systems, while eliminating the downtime to the maximum extent possible.
IT Support - Business
Outsource your company’s entire IT function, from management to technical support, and enjoy the freedom to focus on your core business. Let it be once time or based on SLA. We are always a call away.
- Hardware maintenance & support
- Server maintenance & support
- Laptop repair services
- Printer repair services
- Software Troubleshooting
- Security / Antivirus Solutions
IT Support - Home
We provide on-site and remote expert, friendly technical support to home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.
Data Privacy Guaranteed
- Desktops / Laptops / Mobiles.
- Windows / Mac
- WiFi Issues
- CCTV & Monitoring Solutions
- Access Control Solutions
You may want or need a home visit… no problem, we have professional friendly IT support engineers based around the country who we can arrange to come to you often within hours of your call.
We Can Pickup Your PC & Deliver it To Your Home:
Don’t have time at home? No problem, we have our support engineers who will come to your place to collect your PC and deliver it back to your home after repairing it.
On Demand Support
We understand not all businesses may need a full time resource or a fixed contract, we have available flexible on demand support options if your business simply needs some emergency assistance.
- Call us when ever you require IT support of any kind.
- We charge based on the scope of the work per job & not for the time spend on the job.
- No Contracts or hidden charges.
IT Health Check
We will provide you with a proper IT Audit to identify current or potential issues and risk areas. We will then offer you, according to our findings, a complete set of recommendations.
- Full assessment of your IT environment starting with your network, security, backup & storage and end-points (including laptops, computers and servers).
- Will audit your machines’ performance, looking for vulnerabilities and any possible threats you have on your systems.
- Will inspect data confidentiality and observe your network’s security measurements to make sure the right defense mechanisms against all threats are in place.
- Will test your server backups and recovery processes for all data throughout your entire infrastructure to determine vulnerable spots, improve them and ensure successful and secure backups to avoid losses in case of hardware or other failures.
Annual Maintenance Contacts (AMC)
Several flexible plans, all-inclusive fixed monthly fee contracts with agreed Service Level Agreements and Key Performance Indicators. Designated engineer, 24/7 availability and Account Manager with regular reporting.
- Server, Computers ( Win/Mac), Network, Firewall, Backups, Printers, Telecom devices, WiFi, Access Control. We got it all covered for you.
- Monthly Preventive Maintenance for all listed devices.
- Update the machines with relevant windows and antivirus updates available on the internet.
- Locate and delete malicious spyware, IF ANY.
- Deep cleaning of Temp files, Temp internet files, cookies, startup items, recycle bin.
- Fight viruses with alternative means if necessary.
- Check event viewer for any errors.
- Check network functions.
- Check Backup systems and network functions.
- Monitoring and managing servers and services.
- 1 HOUR RESPONSE TIME, IN CASE OF EMERGENCY (REMOTE/ONSITE).
- Unlimited Calls 24/7
- Re-installation or configuration of devices if required.
Setting up new office or moving office and wants to setup your IT Infrastructure professionally. We are here to support you. We understand the role of IT Infrastructure for new setups, relocation or even upgrades. Our process ensures that your business needs are met and every details are covered.
- IT Asset Management
- IT Documentation.
- Server Setup & Configuration.
- Communication System setup.
- Office Network & Internet Setup.
- Surveillance Systems
- Access Control systems.
- Desktops & Laptops Setup & Configurations.
- Storage & Backup Solutions.
- WiFi & VPN Setup & Configuration.
Server & Nas Solutions
We will help you with anything related to your server. From setup, management, maintenance to replacement or upgrades, we can take care of it all! We will also proactively support you in managing and monitoring your servers by helping you predict issues before they even occur.
- File Servers
- Application Servers
- Backup Servers
- Active Directory & DNS
- Virtualization Servers
- Cloud Servers
- Storage Servers
- RAID Configurations
- Pro Active Monitoring
Looking to reduce hardware investment cost? Then the solution is to virtualize your IT environment. Based on our experience & expertise, we design a solutions that will fit your requirements and within budget.
We will help you with establish your online presence, by creating effective, fully customized web solutions to professionally support your organization needs and goals.
- Website Designing & Development
- Web Application Development
- Flash Design & Development
- Animated Videos Development
- Web Hosting
- Domain Names
- Site Re-Vamping And Maintenance
- Email Solutions
- Multimedia Development
- Payment Gateway Integration
- Search Engine Optimization
- Graphics Designing
- Logo Designing
- Brochure/Flyer Designing
- Digital Marketing
Maximize business uptime and efficiency with our full IT staff, 24/7 monitoring, and IT strategy consulting. Managed IT Services go beyond basic support to provide companies with IT stability, security, and efficiency.
- IT Automation
- Documentation & Inventory
- 24/7/365 remote monitoring
- Managed DR Services
- Pro Active IT Support
Network & Cabling
We offer you on-demand network cabling infrastructure services from designing to deployment and implementation, whether it be office, or home, building, or any other scope.
- Structured Cabling
- Network Setup
- Wireless Configurations
- Network Security
- VPN / LAN / WAN
WiFi has emerged as one of the most popular forms of wireless networking in recent times. It is the preferred form of wireless networking in homes, business local area networks and public hotspots as it entails zero handling of cumbersome wires, routers or cables and helps you enjoy uninterrupted internet connectivity.
- Office WiFi Solutions
- Home WiFi Solutions
- Outdoor WiFi Solutions
- BYOD Solutions
- Guest WiFi Solutions
Want to connect to office network from outside? or want to interconnect branch offices within the country or internationally? then VPN is the solution. VPNs, or Virtual Private Networks, allow users to securely access a private network and share data remotely through public networks.
- On Demand VPN
- Site to Site VPN ( for branch offices)
- SSL, IPSEC, L2TP, PPTP
Protect the entire system network and computers with best in the industry firewall solutions, we offer high performance tools and services.
- Protect your data
- Secure networks from hacking and other attacks.
- Protect from Ransomware attacks.
- Web Filtering
- Intrusion Prevention System
- Secure Remote Access
- Application Control.
Complete and capable data recovery process for rescuing files under almost any conditions including: accidentally deleted files; damaged or formatted hard drive/ nas/ raids; lost/deleted partition; photo or video lost from local drive, memory card, or camera; file lost from mobile phones, etc.
- Hard Drive Recovery
- RAID Recovery
- Laptop Disk Recovery
- Flash Drive Recovery
- Deleted Files Recovery
- Crashed Hard Disk Recovery
- Formatted Disk Recovery
- Deleted Partition Recovery
- Email Recovery
- File Recovery
Your company’s data is critical to business operations. Ensure you have a professional backup solution with redundancy, monitoring, support and recovery processes. We implement simple and redundant solutions to truly protect your data and offer you peace of mind, with simple, powerful and automatic backups.
- On-premise Backups
- Cloud Backups
- Hybrid Backups
- Offsite Backups
- Server Backups
- Bare Metal Recovery
We provide agile, scalable, and resilient cloud-based business applications and cloud IT infrastructure for business across the globe. Apart from recommending the best available cloud computing solutions for businesses, we guide and manage the cloud implementation journeys of both small and large enterprises, thus helping them increase business productivity and growth. Our customized cloud solutions and tailored cloud packages are carefully designed to meet safety, compliance, and performance needs, while remaining competitively priced.
- Email Hosting
- Office 365
- Google Apps
- Azure Solutions
Data Security Solutions
We provides comprehensive data security solutions that enable your organization to safely use, share and store data anywhere.
- Protect Against Data Leakage
- Data Security & Encryption
- Cloud Security
CCTV surveillance solutions allow businesses to monitor their site round the clock and ensure that the safety of their costly equipment is not compromised. we help you implement solutions to Secure and Protect your investments. Monitor from anywhere in the world, so that you have your peace of mind always.
- Office CCTV
- Home CCTV
- School CCTV
- Warehouse CCTV
- Outdoor CCTV
- Remote View
Telecommunication is one the key in any business. We provide IP & Analog phone solutions, as well as video conferencing Solutions.
- PABX Solutions – IP/Analog
- Digital Hybrid IP phone
- Cordless cellular compatibility
- Music on hold
- Call center feature
- Welcome Message.
- Door phone facility
- Time and Attendance tracking
- Proximity Card
- Pin Option
- Hand Punch
Access Control Solutions
Access control is any mechanism or system that manages access through the authorization or revocation of rights to physical or logical assets within an organization.
- Door Access Solutions
- Gate Access Solutions
- Home Access Control Solutions
From an IT audit to a full strategy review, our range of consultancy services will bring real benefits to your business. We will analyze the gaps and advice how to make IT more effective & secure.
- Listen to your needs and design a solution based on your budget.
- All solutions designed will be good for 3-4 years of investments.
- Do proper GAP analysis & recommend the best cost effective solutions.
Looking for IT hardware's, software's or accessories? We are partnered with most of the brands.
- Other IT Hardware & Software’s
Looking for an ERP or software solution for your business. Our consultants will analyse your needs and recommend you the best possible vendors to partner with based on your needs.
We provide Solutions for Online Meetings & home automation's.